Privacy Policy

Privacy Policy

MOOTODO LLC (“we,” “us,” or “our”) respects your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how data is collected, used, stored, and shared when you visit or make a purchase on mootodo.com.

By accessing or using mootodo.com, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.

Information We Collect

We collect information in two primary ways: information you voluntarily provide and information collected automatically when you interact with our website.

Information you provide to us may include your full name, email address, phone number, billing and shipping addresses, account login details, order history, customer service communications, feedback, and marketing preferences. Payment details are processed securely through authorized third-party providers. MOOTODO LLC does not store full credit card numbers.

Information collected automatically may include your IP address, browser type, device information, operating system, referring URLs, timestamps, usage patterns, and interaction data. We also use cookies and similar technologies to improve website functionality, analyze performance, and personalize your experience.

How We Use Your Information

Your information is used to operate and improve our services, including fulfilling orders, processing payments, managing returns and refunds, providing customer support, preventing fraud, personalizing content, sending order confirmations and shipping updates, analyzing website performance, and complying with legal obligations.

We only use your data when it is necessary and relevant to providing a secure and efficient shopping experience.

Legal Basis for Processing Data

Where required by law, personal data is processed based on contract fulfillment, legitimate business interests such as fraud prevention and analytics, user consent for marketing and cookies, and compliance with legal and regulatory requirements.

Sharing of Personal Information

Your information may be shared with trusted third parties that support our operations. These may include payment processors, shipping partners, hosting providers, analytics platforms, marketing tools, and legal or regulatory authorities when required. In the event of a business transfer such as a merger or acquisition, personal data may be transferred as part of that transaction.

All partners are required to handle your information securely and only for authorized purposes.

California Privacy Rights

Residents of California have the right to request access to or opt out of the sale or sharing of their personal information under applicable laws. Requests can be submitted by emailing support@mootodo.com.

Your Privacy Rights

Depending on your location, you may have the right to access your personal data, request corrections or deletion, opt out of marketing communications, restrict or object to certain processing activities, request data portability, or withdraw consent at any time. To exercise these rights, please contact support@mootodo.com with sufficient details to verify your identity.

Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance website functionality, remember preferences, and improve user experience. You may manage or disable cookies through your browser settings or through available cookie preference tools. Limiting cookies may affect certain site features.

Third-Party Websites and Services

Our website may contain links to third-party platforms such as payment gateways or social media tools. MOOTODO LLC is not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.

Data Security and Retention

We apply industry-standard security measures to protect your information. While no system can guarantee absolute security, we work to prevent unauthorized access and comply with applicable data protection and breach notification laws. Personal data is retained only for as long as necessary to fulfill business, legal, or regulatory purposes.

Children’s Privacy

mootodo.com is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If such information is discovered, it will be deleted promptly.

International Data Transfers

If you access mootodo.com from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. Appropriate safeguards are in place to protect your data during such transfers.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests related to privacy, please contact us:

Email: support@mootodo.com
Company: MOOTODO LLC
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)