Terms of Service

Terms & Conditions
Contact Email: support@mootodo.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

Introduction

Welcome to mootodo.com. These Terms & Conditions (referred to as “Terms” or “Agreement”) govern your access to and use of our website, including browsing products, placing orders, and communicating with our support team. By visiting or using mootodo.com, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you should discontinue use of the website immediately.

These Terms are structured to align with standard e-commerce practices, including Shopify platform requirements, Google Merchant Center policies, and applicable consumer protection laws. Our intention is to maintain transparency and fairness for all users.

Definitions

The “Website” refers to mootodo.com and all related pages and content.
“We,” “Us,” or “Our” refers to MOOTODO LLC, including its owners, employees, and authorized representatives.
“You” or “Customer” refers to any visitor, registered user, or purchaser on the Website.
“Products” refer to apparel, fashion items, accessories, and related merchandise offered by MOOTODO LLC.
“Services” include order fulfillment, shipping, returns, customer support, and associated operations.

Eligibility

To access the Website or make a purchase, you must be at least 18 years old or have permission from a parent or legal guardian. You agree to provide accurate and up-to-date information and to use the Website only for lawful purposes. MOOTODO LLC reserves the right to refuse service, cancel orders, or suspend accounts in cases involving fraud, abuse, or violation of these Terms.

Website Use Rules

By using mootodo.com, you agree not to violate intellectual property or privacy rights, upload malicious code or unauthorized content, interfere with website security or functionality, impersonate another person, or engage in fraudulent or misleading activities. Any unauthorized use may result in account termination, order cancellation, or legal action.

Account Responsibility

Certain features may require account registration. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately if you suspect unauthorized access. MOOTODO LLC is not responsible for losses resulting from failure to secure account information.

Product Details and Availability

We aim to present accurate product descriptions, images, sizing, and pricing. However, actual colors may vary depending on screen settings, and availability may change without prior notice. We reserve the right to update, modify, or discontinue products at any time. If an item becomes unavailable after purchase, you will be contacted regarding a refund or alternative solution.

Pricing and Payments

All prices are displayed in U.S. Dollars (USD) unless otherwise stated. By placing an order, you authorize MOOTODO LLC to charge your selected payment method and agree to pay all applicable taxes, fees, and shipping costs.

Accepted payment methods include PayPal, credit or debit cards via Shopify Payments or PayPal, and approved gift cards or promotional codes. Orders suspected of fraud or policy violations may be canceled at our discretion.

Order Processing and Shipping

Orders are typically processed within two to three business days, followed by additional handling time of three to five business days before shipment. Delivery times vary by destination, carrier, and seasonal demand and are estimates only. Full shipping details are available in our Shipping Policy.

Returns and Refunds

Return and refund procedures are outlined in our Return & Refund Policy. Generally, return requests must be submitted within thirty days of delivery. Customers may be responsible for return shipping unless the item is defective or incorrect. Refunds are issued to the original payment method after inspection and are usually processed within seven to ten business days.

Intellectual Property

All content available on mootodo.com, including text, images, graphics, designs, code, logos, and branding elements, is owned by or licensed to MOOTODO LLC. Unauthorized copying, reproduction, distribution, or commercial use of any content without written permission is strictly prohibited.

Third-Party Services

The Website may contain links to third-party platforms or services. MOOTODO LLC does not control and is not responsible for the content, privacy practices, or performance of third-party websites. Your interactions with those services are governed by their respective terms and policies.

Promotions and Discount Codes

Promotional offers are valid only for the specified time period, are non-transferable, and cannot be exchanged for cash. Discount codes may not be combined unless clearly stated and may be modified or discontinued at any time without notice.

Limitation of Liability

To the maximum extent permitted by law, MOOTODO LLC is not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business interruption. Our total liability shall not exceed the amount paid for the affected order.

Warranty Disclaimer

All products and services are provided “as is” and “as available.” We do not guarantee uninterrupted website access, error-free operation, or that products will meet expectations beyond their stated descriptions. All implied warranties are disclaimed to the fullest extent allowed by law.

Indemnification

You agree to indemnify and hold harmless MOOTODO LLC from any claims, damages, or expenses arising from your violation of these Terms, misuse of the Website, or infringement of third-party rights.

Privacy and Data Use

Personal information is collected and processed in accordance with our Privacy Policy. By using the Website, you consent to such data practices.

Termination

We reserve the right to suspend or terminate access to the Website or user accounts if these Terms are violated, fraudulent activity is detected, or termination is required to protect our business or comply with legal obligations.

Force Majeure

MOOTODO LLC is not responsible for delays or failures caused by events beyond reasonable control, including natural disasters, political unrest, supply chain disruptions, power outages, or internet failures.

Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes shall be resolved through negotiation or, if necessary, within the appropriate courts of Texas.

Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in full effect.

Changes to These Terms

We may revise these Terms at any time. Updates become effective immediately upon posting on the Website. Continued use of mootodo.com constitutes acceptance of the updated Terms.

Contact Information

MOOTODO LLC
Email: support@mootodo.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)